Important Notice: By creating an account or using the jilebat site, you are considered to have accepted this Privacy Policy. Please read the full policy carefully.
1. Introduction
Jilebat (jilebat.best) is a Bangladeshi online gaming and betting platform that places the privacy of its members above all else. This Privacy Policy sets out a clear agreement between jilebat and its members regarding the handling of personal information.
We believe you have the right to know how your personal information is being used. That's why this policy is written in plain English rather than legal language — so any jilebat member can understand it with ease.
This policy applies equally to jilebat's website, mobile browser version, and any applications launched in the future.
2. What Information We Collect
Jilebat collects only the minimum information necessary. Data that is not required is neither requested nor stored.
| Data Type |
When It's Collected |
Why It's Needed |
| Name & Mobile Number |
At Registration |
Identity Verification & Communication |
| NID / Passport |
KYC Verification |
Identity Verified for Large Withdrawals |
| Payment Information |
On Deposits/Withdrawals |
Transaction Verification & Processing |
| Device & IP Address |
While Using the Site |
Security & Fraud Prevention |
| Gaming Activity |
Play Time |
Account History & Support |
| Cookies & Session Data |
While Browsing |
Improving Experience & Maintaining Login Sessions |
Good to Know: jilebat will never ask for your bKash PIN, Nagad passcode, or bank password. If anyone ever requests this information, be cautious — it is not coming from jilebat.
3. How Your Information Is Used
Jilebat uses the information it collects for specific purposes only. Data is never used beyond the purpose for which it was collected.
- Account Management: Your registration details are used to log in to jilebat, update your profile, and verify your identity.
- Payment Processing: Payment information is used solely to process deposits and withdrawals securely.
- Support Services: Our support team may need to review your account history in order to assist you with any issues.
- Security: Device and IP information is used to detect suspicious activity, account breaches, or fraud.
- Bonuses & Promotions: Relevant offers are presented based on your betting patterns and activity.
- Legal Responsibility: Information is retained to comply with applicable laws and meet regulatory requirements.
Data Usage Breakdown
Account & Payment Services62%
Security & Fraud Prevention25%
Service Improvement & Analytics8%
4. Data Retention & Security
Jilebat's server infrastructure operates in high-grade data centers with 24/7 physical and digital security. All data is backed up across at least two separate servers.
- Account Data: Retained for the duration of your membership and, after closure, for as long as legally required.
- Payment Records: Retained for up to 5 years in accordance with financial regulations.
- KYC Documents: Kept under maximum security after verification is complete and deleted when no longer required.
- Support Chat History: Retained for 6 months for issue resolution purposes.
Security Layers: SSL/TLS encryption → bcrypt password hashing → firewall protection → regular security audits → two-factor authentication option. Each layer independently safeguards your data.
5. Sharing Information with Third Parties
Jilebat does not sell your personal information or share it for advertising purposes. However, certain limited information may be shared with relevant parties in the situations outlined below.
- Payment Provider: Only the information necessary to complete transactions with bKash, Nagad, or Rocket.
- Regulatory Authority: Where legally required, certain information may need to be provided to the relevant authorities upon request.
- Game Provider: For Live Casino or slots, minimal data — typically just a user ID — is shared with game providers solely for the purpose of running the games.
- Technology Partners: A limited amount of technical data may be shared to ensure the site's technical services function correctly.
Clear Stance: jilebat does not sell or transfer your data to any advertiser, data broker, or marketing company — and never will.
6. Cookie Policy
The jilebat website uses cookies, which are small files stored in your browser. Cookies help improve your experience and ensure secure logins.
Essential
Session Cookies
Keeps you logged in so you don't have to re-enter your password every time you visit jilebat. The site cannot function without this cookie.
Functional
Preference Cookies
Remembers your language, odds format, and display preferences so you don't have to reconfigure your settings each time you visit jilebat.
Analytics
Performance Cookies
Helps us understand which parts of the site are used most. jilebat uses this information to improve the overall experience.
You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may prevent jilebat from functioning properly.
7. Your Rights
At jilebat, you have several rights over your personal data. jilebat respects these rights and aims to respond to any request within 48 hours.
Right to Access Your Data
You have the right to know what information jilebat holds about you. Submit a request to our support team.
Right to Rectification
If your name, address, or any other details are incorrect, you can request a correction at any time.
Right to Erasure
After closing your account, you can request that your personal data be deleted — any data beyond what is required by law will be removed.
Right to Data Export
You can request a download of your account history, transaction records, and more.
Right to Restrict Processing
In certain circumstances, you can request that jilebat restrict how your information is being used.
Right to Opt Out of Marketing
If you no longer wish to receive promotional SMS or notifications from jilebat, you can opt out at any time through your account settings.
8. Protection of Minors
Jilebat's services are intended for individuals aged 18 and above. jilebat does not knowingly collect any data from minors.
If we have reason to believe a minor has registered on jilebat, that account will be suspended immediately and any collected data will be deleted. If you believe your child is using jilebat, please contact our support team right away.
A Note for Parents: Keep your device and internet connection secure. Consider using parental control software on your device to prevent minors from accessing jilebat.
9. Policy Changes
Jilebat may update this Privacy Policy at any time. For significant changes, members will be notified via SMS to their registered mobile number or through an in-app notification upon logging in to jilebat.
A change in the policy date indicates that revisions have been made. Continued use of jilebat after any update will be considered acceptance of the revised policy. For significant changes, you have the option to close your account and request deletion of all your data.
jilebat's Position on Privacy
Privacy is one of the most important concerns on any online platform. Many sites make big promises yet find various ways to use their users' data. jilebat has taken a clear position on this from the very beginning — your information exists solely to serve you.
Many people in Bangladesh are hesitant to share their information on online platforms — and understandably so. It's not uncommon to sign up on one site and start receiving calls from completely unrelated companies. That doesn't happen at jilebat, because jilebat never passes your mobile number or email to any marketing firm.
Many members have questions about payment information. When processing a deposit or withdrawal, jilebat uses only the data required to complete that specific transaction. Your bKash PIN or mobile banking password is never visible to jilebat — that information goes directly to bKash or Nagad's encrypted systems. jilebat only receives confirmation of whether the transaction was successful.
KYC verification can feel sensitive to many users — after all, it requires submitting a copy of your NID or passport. jilebat stores this information under strict security measures and uses it solely for identity verification purposes. It is never used for anything else and is never shared with any third party.
When it comes to cookies, jilebat uses them purely to keep your experience on the site running smoothly — things like staying logged in and remembering your preferences. Without them, you'd have to reconfigure everything from scratch every time you visited. jilebat does not use any aggressive tracking cookies.
At its core, jilebat's Privacy Policy comes down to one thing — when you use jilebat, your data stays yours. jilebat uses only the minimum information needed to provide its services, keeps it secure, and deletes unnecessary data once it's no longer needed. That commitment is the foundation of your relationship with jilebat.
